Our Values: Built to Last. Just Like Our Work.

The Central Plumbing & Heating team a trusted, friendly group of qualified engineers and office staff based in Lincoln, committed to great service.

At Central Plumbing & Heating, we’ve never believed that a great business is just built on boilers and pipework. It’s built on trust, consistency, and values that guide how we work and why we do what we do.

We’ve earned the loyalty of homeowners and businesses across Lincolnshire by staying true to our six core values. These aren’t just nice ideas. They’re the reason people recommend us, return to us, and rely on us, time and time again.

1. Expertise That Evolves

In the world of plumbing and heating, things change fast. That’s why we never stop learning. We pair decades of hands-on experience with the latest industry training across gas, oil, renewables, and air conditioning.

Whether we’re servicing a domestic boiler or installing a bespoke commercial heat pump system, we bring up-to-date knowledge and certified skill to every job.

Why it matters: You get peace of mind knowing our engineers are qualified, current, and committed to getting it right, first time.

2. Advice You Can Trust

We don’t do pushy sales or cookie-cutter recommendations. Every quote we give and every system we design is based on what’s right for you, your home, your budget, and your goals.

No inflated costs. No unnecessary upgrades. Just honest, expert advice built on years of experience.

Why it matters: You’ll always know where you stand and that you’re making the right decision for your property.

3. Rooted in the Local Community

We’re proud to be a Lincoln-based, family-run business. We know Lincolnshire homes inside out — from character-filled Victorian terraces to new-builds and country cottages.

That means we’re not just engineers, we’re local specialists who understand how to work with your home, not against it.

Why it matters: Our local knowledge saves you time, money, and stress so your system will work seamlessly in your space.

4. Pride in Our Work, Respect for Yours

From the moment we step into your home or business, we treat it with care. We arrive on time, clean up after ourselves, and carry out every job with pride and precision.

We don’t cut corners and we don’t believe in “good enough.”

Why it matters: High standards mean better performance, better results, and a better experience for you.

5. Prepared for the Future

Energy efficiency is no longer a luxury it’s a necessity. We help customers make smart, sustainable choices that work now and into the future.

From air source heat pumps and underfloor heating to smart thermostats and energy-saving upgrades, we’re here to help you lower your bills and future-proof your property.

Why it matters: Heating systems should work with the times and we’re here to make sure yours does. 

6. People First, Always

Whether we’re installing a boiler or quoting for a commercial heating project, our approach is the same: people first. That includes our customers, our team, and the community we work in.

We believe in building long-term relationships, offering real support, and putting a human touch into everything we do.

Why it matters: Because how we treat people is just as important as how we fit a pipe. 

Work with a Company That Brings Values to Every Visit

Whether you’re upgrading your heating system, switching to renewables, or simply looking for a reliable boiler service, you deserve a team who puts values at the centre of their work.

Call us today on 01522 535335 or contact us here - we’d love to hear how we can help.